Residence Inn by Marriott Ontario Rancho Cucamonga

Comfortable stay with my family

Pros: The location, the amenities etc. The staff was helpful. Especially the breakfast room lady named Dolce, she was so sweet.

Cons: The beds are too high, we had to use a foot stool to get on the bed. This really needs to be addressed for people who are short by American standards. Not enough towels in the bathroom.

Would 100% stay here again

Pros: Very friendly staff. Michelle was very friendly/helpful during our checkin/out. Large room and nice courtyard.

It was nice would stay there again

Pros: It was very roomie and had everything we needed in it

Cons: The pool was closed

Very comfortable place to stay. Staff and amenities were great. Will stay again!

Pros: I liked that there were breakfast options that met my dietary needs. (ie. oatmilk, scrambled egg whites)

It was okay.

Pros: For the amount of money it took to book the room, it was not of worth. It was very raggedy! The commode seat was damaged and needed to be replaced. The outer room of the suite was hot and muggy. The air condition unit, out there, was missing nobs. We had to call staff up to mess with it, with a tool, to get the air to come on. Only a few minutes after the staff left, it turned off and it was just plain hot!

Cons: I let it be known that the soap and hair conditioner holders and the item itself was torn up in the bathroom, had come off the wall. It was never fixed. I was just told by the staff receptionist that it would be noted that it was previously in that condition, on our booked paperwork. No one came to try to fix it or anything. So, we had to stay aleart. Because one had already come apare and at the base of the tub, the 2nd one abruptly fell. Therefore, it was uncomfortable in bathing and having to keep a watch to see if the third one would possibly disengage itself and injure us in someway.

Perfect place to stay and feel comfortable.

Pros: The staff were friendly and helpful. The breakfast was excellent. The rooms were clean and comfortable.

Cons: The pool was too crowded with unsupervised children.

Pros: We loved the generous breakfast options! The breakfast options and area were well arranged and clean.

Cons: The only water refill station was broken which was in the gym. Perhaps having a second station would help.

I would stay again there

Pros: The buffet was perfect just need more meats for the people who don't eat pork

Cons: The ac in my room was just to loud eveytime it went off

My experience was pleasant. I definitely plan on coming back.

Pros: The property was beautiful and clean. Staff was professional and kind.

Cons: I have zero complaints

Friendly staff and CLEAN property!

Pros: Staff was friendly and attentive. Amenities and property were very clean.